Browse Books: Business & Economics / Customer Relations

Building a Storybrand: Clarify Your Message So Customers Will Listen By Donald Miller Cover Image
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By Donald Miller
The Fred Factor: How passion in your work and life can turn the ordinary into the extraordinary By Mark Sanborn Cover Image
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By Mark Sanborn
Setting the Table: The Transforming Power of Hospitality in Business By Danny Meyer Cover Image
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By Danny Meyer
How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients By Jeffrey J. Fox Cover Image
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By Jeffrey J. Fox
Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise By Horst Schulze, Dean Merrill (With) Cover Image
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By Horst Schulze, Dean Merrill (With)
The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail By Clayton M. Christensen Cover Image
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By Clayton M. Christensen
Inspired: How to Create Tech Products Customers Love By Marty Cagan Cover Image
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By Marty Cagan
Raving Fans: A Revolutionary Approach To Customer Service By Ken Blanchard, Sheldon Bowles Cover Image
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By Ken Blanchard, Sheldon Bowles
Delivering Happiness: A Path to Profits, Passion, and Purpose By Tony Hsieh Cover Image
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By Tony Hsieh
The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets By Micah Solomon, Herve Humler (Foreword by) Cover Image
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By Micah Solomon, Herve Humler (Foreword by)
Integrity Selling for the 21st Century: How to Sell the Way People Want to Buy By Ron Willingham Cover Image
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By Ron Willingham
The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists By Shep Hyken Cover Image
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By Shep Hyken

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