Browse Books: Business & Economics / Customer Relations

The Trusted Advisor Cover Image
Author List:
By David H. Maister, Charles H. Green, Robert M. Galford
Be Our Guest (Revised and Updated Edition): Perfecting the Art of Customer Service (Disney Institute Book, A) Cover Image
Author List:
By The Disney Institute, Theodore Kinni, Tom Staggs (Foreword by)
Fish!: A Proven Way to Boost Morale and Improve Results Cover Image
Author List:
By Stephen C. Lundin, PhD, John Christensen, Harry Paul, Ken Blanchard
The Widest Net: Unlock Untapped Markets and Discover New Customers Right in Front of You Cover Image
Author List:
By Pamela Slim
Everything I Know About Business I Learned from the Grateful Dead: The Ten Most Innovative Lessons from a Long, Strange Trip Cover Image
Author List:
By Barry Barnes, PhD, John Perry Barlow (Foreword by)
Inspired: How to Create Tech Products Customers Love Cover Image
Author List:
By Marty Cagan
Building a Storybrand: Clarify Your Message So Customers Will Listen Cover Image
Author List:
By Donald Miller
The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail Cover Image
Author List:
By Clayton M. Christensen
Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise Cover Image
Author List:
By Horst Schulze, Dean Merrill (With)
Superfans: The Easy Way to Stand Out, Grow Your Tribe, and Build a Successful Business Cover Image
Author List:
By Pat Flynn
Know What You're for: A Growth Strategy for Work, an Even Better Strategy for Life Cover Image
Author List:
By Jeff Henderson
Empathy in Action: How to Deliver Great Customer Experiences at Scale Cover Image
Author List:
By Tony Bates, Natalie Petouhoff

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