Browse Books: Business & Economics / Customer Relations

The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail Cover Image
Legacy in the Making: Building a Long-Term Brand to Stand Out in a Short-Term World Cover Image
Be Our Guest (Revised and Updated Edition): Perfecting the Art of Customer Service (A Disney Institute Book) Cover Image
Inspired: How to Create Tech Products Customers Love Cover Image
The Trusted Advisor Cover Image
Building a Storybrand: Clarify Your Message So Customers Will Listen Cover Image
Delivering Happiness: A Path to Profits, Passion, and Purpose Cover Image
Superfans: The Easy Way to Stand Out, Grow Your Tribe, and Build a Successful Business Cover Image
7L: The Seven Levels of Communication: Go from Relationships to Referrals Cover Image
Como Construir Una Storybrand Cover Image
Itil Foundation, Itil 4 Edition Cover Image
The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets Cover Image