Help

Below you will find answers to frequently asked questions regarding our store and website. If you have a question that isn't answered here, or need additional information please contact us.

 

GENERAL QUESTIONS

Where are you located?

2217 Main Street, Glastonbury, CT  06033.  We are on the East side of Main Street, just South of the fountain green.  You can also find us online with Instagram and Facebook.

 

How do I contact you?

Visit our Contact Us page

 

 

ORDER QUESTIONS

 

If I find a book on your site, does that mean it's currently in stock at your store?

Maybe. We have nearly 6,000 books in stock on Main Street, and a distribution center nearby with access to most any titles within a day or two.  We are happy to have a book brought to the store for you at no charge. If your order is time sensitive, please contact us to confirm availability.

I received a confirmation e-mail. Does this mean that my order is ready to be picked up or has been shipped?

No. This just means that we've received your order, you will be contacted when your order has shipped or is ready to be picked up.

When will I get my book(s)?

For in stock orders we strive to ship within 1-2 business days; delivery time depends on the method of shipping selected. For orders with out of stock items, we will provide an estimated date of shipment. If your order is time sensitive, please contact us to confirm availability.

What if I need to return something?

Please review our return policies and contact us with any further questions.

What forms of payment do you accept?

We accept PayPal, credit cards (Visa, MasterCard, Discover and American Express) and if you're picking up in store, you may pay in cash.

How can I check the status of my order?

Log in, select 'My Account' and Orders' a list of all orders and their current status is provided.